How to Successfully Manage Change
Leadership 11/08/19 Strategy Team

“There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction of a new order of things.”                                    —Niccolò Machiavelli


Organizational change can be extremely challenging. It can be especially difficult for employees who have worked in an organization for an extended period. As a leader in the organization, it is important to successfully manage change.  In order to help employees deal with change and the stress it can bring, there are several actions a successful leader may take:

1. Give Advanced Notice: 
Giving employees a warning far in advance that a change is going to occur gives them additional time to process organizational adjustments. By informing employees in advance of the change or changes, they feel informed and empowered to prepare for the modifications within the company. 

2. Provide Necessary Training: 
Employees are less likely to experience angst caused by changes if they feel completely prepared. Although supplying training may take additional time and resources, providing employee training and development will be worth the added investment for a smooth transition through organizational changes.

3. Take Employee Feedback into Consideration:
Your frontline employees most likely spend the most time working with your customers and therefore are most likely to know when something is or is not working well for your clientele. Allow employees to provide feedback about the process. This not only helps the organization learn from their experiences, but it shows employees their opinions are valued. Employee feedback will also help the organization understand how the employees are dealing with change so if there are changes in the future, there will be a better understanding of how the staff members will deal with organization al adjustments.

It’s important to keep in mind that change can cause a lot of apprehension and anxiety for employees. To ensure the change causes the least amount of stress possible, provide staff members with a notice of the changes before it occurs, ensure they receive the proper training needed to feel comfortable with the change, and ask their opinions on change because their opinions matter and provide valuable insights into managing changes for the future. Following these steps can ensure successful change management within your organization.   

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